Your best customers are hiding in plain sight. NPS helps you identify who loves your product most, so you can learn from them, amplify what works, and turn satisfaction into unstoppable growth.
Anyone who gives you a 9 or 10 is a promoter. These are the people who would recommend you to their friends, colleagues, or anyone who asks. They're not just satisfied—they're genuinely excited about what you've built.
The magic isn't just in the number—it's in the comments. Your promoters will tell you exactly what they love: "The interface is so intuitive," "It saves me 2 hours a day," "Best customer support I've ever experienced."
As responses come in, you'll start seeing patterns. Maybe all your superfans mention your customer service. Or your onboarding process. Or a specific feature. These patterns are your roadmap to scaling what works.
"This tool cut our deployment time from 2 hours to 15 minutes. Our entire dev team is obsessed with it. Already recommended it to 3 other companies."
"Finally, a tool that just works. No complex setup, no confusing dashboards. My customers love the smooth checkout experience."
Turn their feedback into testimonials, case studies, and marketing copy that resonates.
Understand how they found you, what convinced them, and what keeps them happy.
Double down on the features and experiences that create superfans.
Start collecting NPS feedback today. Discover who loves your product and why. Turn satisfied customers into vocal advocates.
Set up in 60 seconds • No monthly fees • Own it forever